Christmas & New Year
With Christmas and the New Year being a quieter time for the gardening sector, One Garden and its factory partners will close for an annual shutdown.
We will close at 1.00pm on Thursday 21st December 2023.
We shall reopen at 9.00am on Wednesday 3rd January 2024.
Our website will remain fully operational during this period, allowing you to place an order securely. Orders placed during our festive shutdown will be processed on our return. Your sales invoice (order confirmation) will be emailed to you once your order is in progress for fulfilment, at which point the published delivery period will commence; unless a 2024 'pick-a-day' selection has been made.
*** No deliveries will be made during our shutdown period ***
Should you contact us during our festive shutdown, please note:
Telephone
A recorded message will confirm that our lines will be closed throughout the shutdown period.
We will review all emails on/from the 3rd January and respond as swiftly as possible thereafter.
Live Help (chat)
Our live help (chat) function will be inactive.
Post
Any queries received by post will be reviewed, and replied to, as soon possible after we return in 2024.
One Garden looks forward to servicing your gardening needs in 2024. May we wish you all a very Merry Christmas and a Happy New Year.