Contact Us
Telephone
Have a question on a product or you wish to order one?
Our lines are open 9am-4pm, Monday to Friday (excluding Bank Holidays). Give us a call on 0333 121 10 11.
Calls to us cost no more than regular geographic calls to 01/02 numbers, whether from a fixed line, mobile or payphone.
Prefer to write to us? Just email instead.
Sales advice (pre-order): sales@onegarden.co.uk
Support help (post-order): support@onegarden.co.uk
Live Help (chat)
Email too slow? Need an answer before making a purchase? We offer a Live Help (chat) system. It's at the bottom right of your screen. Look, it's there now!
Just click the Live Help bar, type your question then hit 'Enter' on your keyboard and one of our highly knowledgable staff will respond there and then.
Outside of office hours this function can be used to leave feedback. This can be from users of our website, not just customers, which'll help us to learn when we are doing well or if we are missing something.
Post
Finally, there's always the 'Old School' way. Please feel free to send us a letter:
One Garden Ltd
Foundation House
Paddock Road
Caversham
Reading
Berkshire
RG4 5BY
Please note that this is our 'internet office'. We do not hold or display any products at this location.
Why not follow us on Twitter? We'll be placing exclusive offers there from time-to-time just for followers…twitter.com/onegardenltd