Contact Us


Have a question about a product or you wish to order one? We’re open 9am to 5pm - Monday to Friday, so give us a call on:

0333 121 10 11

Calls to us cost no more than regular calls to geographic 01 or 02 telephone numbers, regardless of whether you call from a fixed land line, mobile or payphone.


Don’t want to talk to us? That’s OK, we won’t take it personally. Just email us instead:

Sales advice (pre-order):

Support help (post-order):

Live Help (chat)

E-mail too slow? Need an answer to that important question before making your purchase? We offer a Live Help (chat) system. It's at the bottom right of your screen. Look, it's there now!

Just click the Live Help bar, type your question and hit Enter on your keyboard and one of our highly knowledgable staff will respond there and then. 

Outside of office hours the chat function can be used to leave feedback for us. We welcome feedback from any users of our website, not just customers, as it helps us know when we are doing well or if we are missing something.


Finally, there's always the 'Old School' way. Please feel free to send us a letter:

One Garden Ltd
Foundation House
Paddock Road

Please note, we do not hold or display any stock at this location.


Why not follow us on Twitter? We'll be placing exclusive offers there from time-to-time just for followers…

© 2018 One Garden Ltd. Foundation House, Paddock Road, Caversham, Reading, RG4 5BY.
Registered in England & Wales No. 8939365. VAT No 196 3243 88.