Update - COVID-19 - 6th January 2021:
To respect the latest national lockdown (from the 5th January) and the wellbeing of our colleagues, we have reverted to a distant, homeworking model. Our team are all now working remotely and our own communications are being maintained normally. We/you may though experience some minor third-party (manufacturer and carrier) communication delays at this time, thus we thank you for your understanding and patience.
Have a question on a product or wish to order one?
Our lines are presently restricted to 9am-1pm, Monday to Friday (excluding Bank Holidays). So, give us a call on 0333 121 10 11.
Calls cost no more than regular calls to geographic 01/02 numbers, whether you call from a fixed line, mobile or payphone.
Don’t want to talk to us? That’s OK, we won’t take it personally, just email instead.
Sales advice (pre-order): firstname.lastname@example.org
Support help (post-order): email@example.com
Live Help (chat)
Email too slow? Need an answer to that important question before making a purchase? We offer a Live Help (chat) system. It's at the bottom right of your screen. Look, it's there now!
Just click the Live Help bar, type your question then hit 'Enter' on your keyboard and one of our highly knowledgable staff will respond there and then.
Outside of office hours the chat function can be used to leave feedback. We welcome feedback from any users of our website, not just customers, as it helps us know when we are doing well or if we are missing something.
Finally, there's always the 'Old School' way. Please feel free to send us a letter:
One Garden Ltd
Please note, we do not hold or display any stock at this location.
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