Who are One Garden?
Before you order
- Is this product in stock?
- Are my details safe if I order with you?
- Do your prices include VAT?
- Will I receive a VAT invoice?
- Do you offer discounts when buying in bulk?
- Do you offer a price match service?
- When will my order be delivered?
- I only want one fence panel but your minimum order is three, Can I order one single panel?
- Can I have my old building / fence taken away when you deliver the new one?
- I haven't received any e-mails from you regarding my order...
- I sent you an e-mail but it says the email was undeliverable, what now?
- How do I keep my product(s) in top condition for years to come?
Wooden products can be protected with an exterior grade wood stain or paint that is available as an optional purchase on many wooden items or from most local gardening / hardware retailers. We suggest this treatment is applied within the first 3 months of ownership. Just do whatever it says on the tin…
Metal products are already hard wearing and should require minimal maintenance once properly installed. We would still recommend removing large quantities of leaves, snow etc. from the roof if a build-up occurs.
Plastic products need no specific upkeep. If they get dirty then a bit of soap and water should do the trick.
- Help! I didn't receive any paperwork from this transaction. Where can I get a VAT invoice?
- Your website says there is a discount voucher when I order... where is mine?
- But, can't I use my discount voucher on my current order?
But, I still have questions...