In these unprecedented and uncertain times, naturally we shall comply with all instructions and guidance issued by The UK Government.
To ensure the wellbeing of our customers, our distant model allows us to mitigate in-person contact to merely the delivery phase. Our manufacturing/delivery partners have taken steps to respect the need to 'socially distance' themselves on arrival at your property.
A small team of experienced support colleagues have returned to our socially distanced and reconfigured office. After experiencing the record demand for home-delivery gardening products during 'lockdown', custom remains unseasonably high. We therefore ask for your patience and understanding, should email response times extend at peak times.
Our telephone support lines are open between 9am-1pm weekdays for customer service (post-sales) enquiries, while we operate to a restrictive model.
Where possible, online ordering is preferred and most welcome, especially while our team focus on servicing support-based calls at this busy time.