Shire Arbour

• 4 out of 5   EDWARD ANNAN, ka23 9gb.

  Saturday 17th May 2025 Verified Purchase

  Relatively easy two person construction but had to alter your instruction on page 11 showing attachment of rafters to hex centre piece. This resulted in a lop sided shape which was almost impossible to hold to allow the three remaining rafters to be fitted. I had to reposition the centre rafter to the opposite side to produce a three legged triangular shape which sat evenly on the posts and made it much easier to fit the remaining rafters. You must revise your illustration at the foot of page 11

• 3 out of 5   Jeanette Shaw, Essex.

  Thursday 15th May 2025 Verified Purchase

  Love the arbour but one part (finial) missing. Driver reported this back and we followed up to customer services. Sadly this item has not arrived even thought it was promised to be resent. As this item is required during the construction of the arbour I would say this is poor customer service, which has let down a product that we are happy with the quality and look. (ONE GARDEN COMMENT: We were sorry to hear of the missing finial, which had not been reported to us. We assume you'd been in direct contact with the manufacturer. On enquiry, Shire confirmed your missing decorative finial was dispatched by post the day before your review (14th May), thus we hope it's now been received by you. Apologies, once again.)

• 4 out of 5   Trish McGowan, SKEGNESS.

  Saturday 12th April 2025 Verified Purchase

  Nice looking arbour - hope it stands up to the east coast winds!

• 5 out of 5   George Hinchcliffe, North Lincolnshire.

  Friday 13th December 2024 Verified Purchase

  Very pleased with this Gazebo. Well made and good quality. Although it is pre-treated we are painting ours before we assemble it when the weather improves. We are looking forward to spending many hours sat in shelter enjoying the garden and wildlife.

• 4 out of 5   Mrs negus, Derby.

  Tuesday 13th August 2024 Verified Purchase

  On the whole, very pleased with the Gazebo needed some rubbing down in places but for the money it’s good Value would recommend.

• 5 out of 5   Gary Smith, Leicestershire .

  Wednesday 01st November 2023 Verified Purchase

  We are extremely happy to have purchased one of these Shire Arbours. It arrived very quickly after we placed our order and was delivered by a very polite and friendly driver from the manufacturer. We opted for self assembly which was quite straightforward following the very detailed instructions provided. Definitely a two person assembly as suggested, but not too time consuming. Although we bought ours in the autumn (taking advantage of the reduced price), we are already looking forward to making the most out of our new purchase. We would definitely recommend this item.

• 5 out of 5   Michael Brier, LEEDS.

  Thursday 13th July 2023 Verified Purchase

  Very simple to build. Finished product looks amazing

• 5 out of 5   Susan Whalley, Marple, Stockport.

  Tuesday 04th July 2023 Verified Purchase

  Excellent service and communication and cheapest price to boot! Would highly recommend.

• 4 out of 5   F newman, Whitstable.

  Friday 16th June 2023 Verified Purchase

  Generally a good product, a couple of the panels had splits and the structure not as stable as I would have expected. I had a professional team erect it and they were fairly impressed with build.

• 5 out of 5   Wendy West , MARKET RASEN.

  Saturday 01st April 2023 Verified Purchase

  Brilliant! Delivered on time, driver was very friendly and helpful. Arbor is lovely fitted together really well definitely need two for the roof and sides.

• 3 out of 5   Steve Bibby, Louth, Lincolnshire .

  Tuesday 02nd August 2022 Verified Purchase

  Ok for the money, a lot of the pieces do not line up properly & consequently make it difficult to get together (I'm a joiner by trade) it needs 2 people to get together but I managed it by myself using cramps & temporary supports, medium to low grade timber is used (twisted timber & knots etc) once assembled it looks good but is very rickety, I needed to put extra bracing in to stop this, is it worth the money? In my opinion just about, I suppose you get what you pay for, would I buy another? Probably.

• 5 out of 5   Sharon, Doncaster.

  Saturday 30th July 2022 Verified Purchase

  I recently purchased the Shire Arbour and what a great experience from start to finish. Communication was great. Delivery lad was lovely. The quality of this is really good. Needs 2 people to build and it took around 4 hours. As it says in the instructions it’s worth getting a tube of clear sealant to do inside each roof joint to ensure it’s completely water tight. Overall I’m chuffed with this purchase and it looks fab in the corner of my garden.

• 5 out of 5   alex stratton-knott, budleigh salterton.

  Tuesday 21st June 2022 Verified Purchase

  First class product - all components delivered in one go and on time. Everything fitted together as in instructions. Some diagrams need to be clearer but all was good in the end. The product does need quite a lot of preservative if you follow instructions for full protection. We gave it two coats. Our arbour is admired by all our visitors and we love it.

• 5 out of 5   David , Cambridgeshire .

  Monday 25th April 2022 Verified Purchase

  Very pleased with our Shire Arbour, arrived very quickly, delivery chap was excellent, easy to assemble looks great in our garden.

• 5 out of 5   Fran Glynn, Epworth North Lincs.

  Friday 01st April 2022 Verified Purchase

  Very happy with our gazebo although it hasn’t been erected yet. Ordering and delivery very straightforward and the driver was very helpful and efficient. All sections in good condition and of good quality. Excellent value for money and looking forward to spending lots of time in it.

• 3 out of 5   Bill Haworth, Piddington Oxfordshire.

  Saturday 02nd October 2021 Verified Purchase

  Relatively inexpensive but poorly constructed, many nails had to be replaced where they protruded, several boards split. Crucial to seal roof boards to prevent rain dripping through. But after reworking, renailing and staining has been admired by many

• 5 out of 5   Mrs Dawn Cowan , Huddersfield .

  Saturday 03rd July 2021 Verified Purchase

  Absolutely love my new arbour looking forward to many evenings sitting in it looks lovely with all the hanging baskets on it and twinkly lights thanks one garden

• 5 out of 5   Anthony Bentley, Abbots Bromley Staffordshire .

  Saturday 26th June 2021 Verified Purchase

  Very good quality easy to erect

• 5 out of 5   william southward, Workington, cumbria.

  Saturday 13th June 2020 Verified Purchase

  This Arbour is good value for the price we paid, under £400.00, and the delivery was on time. If installing this yourself you must ensure you start with a nice flat level base, once you have this assembly is reasonably straight forward. I would also put over-paintable mastic between all the sections especially the roof sections, before fitting to ensure it's totally waterproof.

• 5 out of 5   Debbie Townsend, Br54lt.

  Friday 05th June 2020 Verified Purchase

  Very pleased with my Arbour. Sat perfectly on the base that was built for it. Easily assembled if your good at the DIY. Delivery was on time and was kept up to date with the delivery. So pleased. Thank you

• 4 out of 5   Terence, Halesowen.

  Tuesday 11th June 2019 Verified Purchase

  Fantastic Value product very good assembly instructions. Easy to assemble if you carry out general diy. Definitely need a battery drill/driver. Completed assembly on my own without help. The roof was in six segments and requires a step ladder to help with assembly. I decided to paint each part before starting to carry out main assembly, roof walls and sides all different colours and it looks fabulous. I mounted the floor on a brick support base to keep it from constant moisture. Driver unloaded the unit from the lorry (small lorry) to the driveway in a few minutes and texted me 15 mins before arrival. Each part was easily carried through a normal size doorway to the rear of my property. The two largest pieces being half the size of the base. I had only one problem which I intend to discuss with the manufacturer and that was that the roof segments were all bowed in the centre of each side of each roof segment by 5 mm in the centre so that they didn’t fit correctly, only touching in the centre. This may have been just my unit but seemed strange it was the same on all six. I used an electric planer to correct this and all now fitted perfectly. I think that it might be better if you use slightly longer screws to attach the last three roof supports, the screws supplied were a little short I used 120mm 6mm screws instead of the 80mm supplied.

• 5 out of 5   E Herrera, Horley Surrey.

  Saturday 25th May 2019 Verified Purchase

  Delivery process excellent, informed of exact time & very helpful friendly driver. Husband painted with 2 coats Cuprinol shades first before erecting. Fairly easy job but took a bit longer as he did most of it alone. Sturdy construction. Any fine gaps in roof sealed with clear silicone so will be waterproof. Good arbour for the price! Looks lovely in corner of garden & cosy inside. All in all very pleased!

• 5 out of 5   Amanda Street, High Halstow.

  Wednesday 10th April 2019 Verified Purchase

  Absolutely delighted with the Arbour seating area, it looks very pretty, adds an interesting area in an otherwise rather bland area of the garden. The roofline on it is very attractive Most pleased with my purchase.

• 4 out of 5   Stella Cusworth , Halifax .

  Wednesday 03rd April 2019 Verified Purchase

  I am very satisfied with my Shires Gazebo. However organising the delivery by Shires was somewhat fraught. They require photos of the prepared base and its surroundings (for installation to avoid an abortive journey). I was told the delivery vehicle would be the size of a dust-cart, so I forewarned neighbours- then a small vehicle arrived. They said the office would give me a 4- hour time-slot - they didn’t! The driver would phone when 30 minutes away - he didn’t. So my complaint is with Shires and perhaps you should investigate!? (ONE GARDEN COMMENT: Thank you for your feedback, of which delivery elements may have been misinterpreted or sadly given in error. (1) Vehicles are smaller than a 'Dust Cart', this reference is given as "...if a Dust Cart can reach you the delivery vehicle can" to offer reassurance. (2) Shire's system sends an automated 4hr delivery slot estimation by SMS the day before delivery. (3) No, drivers do not call, they can be tracked via SMS tracking link issued on the day. We apologize that an impression was given that a call would be made.)

• 4 out of 5   Colin Morley, Saxmundham, Suffolk.

  Saturday 13th October 2018 Verified Purchase

  It was easy to put up - my wife and I did it in less than a day. Although good value for money it is a bit wobbly when finished so I braced each panel diagonally with a bit of 2" x 1" timber - it's now pretty rigid. Applying preservative after it is erected is a pain - do it while it's in pieces. Altogether well pleased with it.

• 5 out of 5   D Grynyer, Shaftesbury.

  Friday 05th October 2018 Verified Purchase

  Delivered on time. A well made and nicely finished product, with simple erection facilitated by clear step-by-step instructions. Excellent value.

• 4 out of 5   Vivianne Lilly, Kent.

  Sunday 16th September 2018 Verified Purchase

  We assembled our arbour in a couple of hours, without any problems. The finished product looks really lovely, it’s pretty well made and solid. We would recommend it without hesitation. We have knocked a star off as a couple of boards in the pre-assembled base have worked loose in a couple of weeks.

• 5 out of 5   Mark Peters, Waterlooville.

  Saturday 18th August 2018 Verified Purchase

  My diy skills are not the best but the gazebo we got from you was very easy to construct, the instructions were clear and concise and with my wife assisting the job was completed in about 4-5 hours. The product is well made and looks great, we did have a issue with a small piece of trim having a split in it but after an email to your customer services a new one was dispatched, excellent customer service as well. Well done and thank you.

• 5 out of 5   Andrea Grant, Manchester.

  Tuesday 07th August 2018 Verified Purchase

  Excellent service. Delivered on time and when advised. Looks really good quality and all parts present.

• 4 out of 5   Jonatha Baker, Kent.

  Monday 09th July 2018 Verified Purchase

  Good clear instructions. No missing bits. Some of the components, notably the posts, needed a slight dressing with a plane or sandpaper to avoid splinters. It went together well although the roof panels were a little more challenging than the rest of the gazebo. Some additional sealing might be required to make it more waterproof. Otherwise very good value and a pleasing result much admired by all!

• 2 out of 5   David Brown, Cambridge.

  Thursday 21st June 2018 Verified Purchase

  Parts of arbour arrived in poor condition. Reordered parts. Delivered parts still in poor condition. So desperate to stain and erect arbour I am repairing and making good myself. (ONE GARDEN COMMENT: Thank you for your feedback, we are sorry to hear of the quality issues experienced. On reviewing your positive order history none of the above had been reported to us; we assume you chose to contact the manufacturer directly. We remain at your service though should you require further support.)

• 5 out of 5   Rob, Essex.

  Friday 16th March 2018 Verified Purchase

  Lovely arbour, easy to assemble and good quality, just waiting for Summer now so we can use it.

We encourage every purchaser of this product to submit a review. Customers are invited (by post-delivery email) to a web page where their genuine review can be placed.