Shire Hebe Arbour

Overview

The Shire Hebe Arbour is delivered from central UK stocks by the manufacturer*. Shire's own experienced personnel undertake delivery to ensure your goods arrive in a perfect condition. *For our Grange-branded fencing and gates alone, while Shire deliver these goods they are manufactured by Grange Fencing Ltd. 

Vehicle

Shire operate mostly small, flat-bed trucks. If a dustbin lorry can reach your property, Shire should too. Limited access? Please call us prior to ordering to avoid a costly abortive delivery.

Access

Unloading will take place at the kerb-side or your adjacent driveway. Vehicles will not leave the public highway. The driver, at their discretion, may be willing to carry the goods to your garden. Shire will not carry goods through or into your home, therefore you may wish to arrange some extra help privately.

Free Delivery

Shire offer a free delivery service within Central and Southern England, as indicated by their red zone on the map below. The above postcode checker will confirm this for you.

Pick A Day Delivery

For products on '7-14 days' delivery located within the majority of Shire's free red zone, during the checkout process you will be offered a calendar which allows you to select a preferred delivery date. Shire will endeavour to deliver on the date you have chosen. You will be promptly notified in the rare event that an alternative date is necessary for logistical reasons. As some distant red zone locations (such as BA postcodes) are serviced on a 2-day (overnight) run, the actual delivery day may vary by +/- 1 day of the date chosen. The following red zone locations are excluded from the Pick A Day service; BB, BD, BH, BL, BS, DH, DL, DT, FY, GU, HG, HR, L, PO, PR, SO, SP, SR, TA, TS and WN. Note: When an installation option has been chosen, a Pick-A-Day selection will not be offered; due to additional, post-order labour scheduling.  

Delivery Period

Delivery will typically occur within the period quoted on this product. For those products outside the '7-14 days' offer, you will be given the opportunity to chose your delivery date via Shire's online booking portal; a link will be sent by text or email a day or so after order. If a date is not chosen, Shire will notify you in advance by either telephone, text or email to confirm their date of delivery.

Extended Delivery

Less frequently serviced locations such as those outside Shire's red zone, may be subject to an extended period of up to an additional 7-14 days. These distant locations include North and South-West England, Wales and Scotland.

Installation (Extended Delivery)

When an installation service is chosen the product delivery period will increase by approximately 14-28 days, to accommodate additional labour scheduling. Therefore, a '14 Day' self-assembly delivery will become a '28-42 day' installed order. Once placed, Shire will issue an installation pack by email to explain the standard of supporting base required (concrete, paving etc), to enable installation to proceed. Installation scheduling will only commence once the customer returns the base and access information Shire request, including images of their existing base. A prompt return is advisable to avoid delay.

Offshore Delivery

The only offshore location Shire deliver to is the Isle of Wight; PO30-41. A green zone delivery charge applies to this island.

Excluded Locations

Shire does not service the following distant onshore locations; Northern Ireland (BT) and Scottish Highlands (IV4+, KW, PA20-78 and PH19-44). These form the yellow zone as shown upon the lower map. All offshore locations are excluded too, examples being; Guernsey (GY), Western Isles (HS), Isle of Man (IM), Jersey (JE), Orkney (KW), Shetland (ZE) and Scottish Islands (PA & PH).

Distant Surcharge

Due to additional Shire zone fees, certain distant locations can only be serviced at a surcharge (at cost). The above post code checker can confirm if a surcharge will apply.

These locations include:

Orange Zone (CF,CH,LA,NP) at £56.00 (except 19mm Log Cabins at £72.00 and 28mm+ Log Cabins at £210.00)

Blue Zone (CA,EX,LD,NE,SY) at £60.00 (except 19mm Log Cabins at £78.00 and 28mm+ Log Cabins at £240.00)

Green Zone (DG,EH,G,KA,LL,ML,PL,PO30-41,SA1-18,TD,TQ) at £72.00 (except 19mm Log Cabins at £84.00 and 28mm+ Log Cabins at £360.00)

Purple Zone (AB,DD,FK,IV1-3,KY,PA1-19,PH1-18,SA19-73,TR) at £108.00 (except 19mm Log Cabins at £120.00 and 28mm+ Log Cabins at £480.00)

This map offers a visual impression of the four surcharge zones. Delivery is free within the central red zone. No delivery service is available to the yellow zone.

This pressure treated garden arbour will naturally fade to a silver-grey. For an alternative colour, simply buy and apply one of the many decorative woodstains we offer in our 'Accessories > Paint & Woodcare' department.